Delivery Policy

1. All products are delivered digitally via download link, email, or user account access.
2. Delivery is typically completed immediately after successful payment.
3. In case of technical issues, customers should contact support within 48 Hours.
   

Shipping Policy

1. We do not ship physical copies of software.
2. No shipping fees apply to any purchases.
   

Return Policy (Digital Products)

1. Products cannot be "returned" once downloaded or accessed.
   
2. By purchasing, the customer acknowledges loss of the right to cancel after download/access begins.
   

Refund Policy

1. Duplicate payment or accidental double charge.
2. Failure to deliver the product due to technical issues.

1. Change of mind after purchase.
   
2. Lack of technical knowledge to use the product.
   
3. System incompatibility not stated as supported.
   
4. Failure to read product description before purchase.
   

License Cancellation

1. Upon refund, the software license will be revoked.
2. Continued use after refund is strictly prohibited.

Technical Support

1. Customers are encouraged to contact support via sekaran@mekro.in.

Policy Acceptance

1. By purchasing and downloading our software, you agree to this policy.